eDiscovery Collection for Slack

Harassment & Discrimination Claims

Review channel and DM conversations, reactions, and emoji usage.

Regulatory Audit

Demonstrate retention settings and produce custodian communications (FINRA, SEC, GDPR/CCPA).

M&A Diligence

Assess cultural risks and identify whistle‑blower chatter across connected workspaces.

Breach Response

Export incident channels, workflow‑run logs, and huddle transcripts.

The Slack Platform

Slack’s multi‑tenant AWS architecture organizes communication into workspaces and channels:

Extracting Slack Data for Investigation​

Method

 Plan Required Typical Volume Pro Tips
Standard Export (Admin ▶ Workspace settings ▶ Import/Export) Free & Pro Public‑channel history (JSON/ZIP) Limited scope—no DMs or private channels.
Corporate Export Business Plus Public, private & DM content after Org‑Owner request and Slack approval One‑off collections; preserve export timestamp and hash files.
Discovery API Enterprise Grid Continuous JSON feed of all messages & files Best for ongoing legal holds; integrate with DLP/eDiscovery tools.
Audit Logs API Enterprise Grid CSV/JSON of admin, auth & anomaly events Correlate actor, entity, and session_id to prove chain‑of‑custody.
Channel Audit Report Business Plus & Grid CSV of channel membership & activity Scope custodians before full export.
Third‑party Archives (Onna, Hanzo, etc.) Varies Normalized repositories with search & legal‑hold workflows Verify connectors rely on Discovery API for full fidelity.

Preservation Tip: Default retention on lower‑tier plans may purge messages after 90 days. For defensibility, set retention to Keep Everything, apply an organization‑wide legal hold, and capture Audit Logs prior to collection.

“Being able to filter and sift through these records so efficiently is an absolute game changer.”

Happy Attorney
Big Law Firm

Company Snapshot

Slack Technologies, LLC is Salesforce’s channel‑based collaboration platform for modern work. As of 2025 it supports ≈42 million daily active users across more than 100 000 paying organizations and contributes an estimated $1.7 billion in annualized revenue.

Origin

Slack began life inside the game studio Tiny Speck. After its MMORPG Glitch failed in 2012, co‑founder Stewart Butterfield pivoted the team’s internal IRC‑style messaging tool into a standalone product, launching Slack publicly in August 2013.

Related Slack Technologies​